Service and Cabin Safety Specialist

(Permanent position/full time/based at St-Hubert)

Are you passionate about aviation? You would like to be part of the most successfull story of Quebec aviation? Would you like to play a key role in the success of your organization? Did you answer yes to all these questions? Chrono Aviation is looking for you! Join a young and dynamic team and join the rise of the best charter airline in Quebec!

 

RESPONSIBILITIES

  • Manage the development and maintenance of training programs required by the competent authorities;

  • Be able to write and / or modify technical documents under the applicable regulations (Transport Canada, IATA, etc.);

  • Provide development support and also provide training programs for cabin crew members;

  • Establish and maintain an annual and initial technical training program for all cabin crew members and provide it;

  • Establish and maintain a leadership and customer service training program for customer contact staff and provide it;

  • Ensuring the quality assurance of the department's manuals under the relevant regulations;

  • Stay aware for regulatory changes, industry trends and take a proactive approach in developing procedures and training;

  • Monitor and process reports submitted by the Cabin Attendants and Flight Attendants;

  • Participate in various meetings within the organization and externally to contribute to the continuous improvement of the Cabin Safety Department;

  • Develop, establish and maintain processes and procedures for the position.

QUALIFICATIONS

  • In-depth knowledge with Office Suite tools (Word, Excel, Power Point)

  • Knowledge in the Canadian Aviation Regulations (CARs)

  • Flight attendant training (major asset)

  • University or college diploma (asset)

  • Bilingualism (English / French) required

  • Sense of organization developed

  • Strong relational and communication skills

  • Proactivity and sense of initiative

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